Cancellation Policy

Our cancellation, amendment and no show policies vary among different hotels and services and will apply only once your booking has been confirmed.
A confirmed booking is when we have confirmed and emailed you our payment receipt and hotel/services voucher.

If you cancel 7 days or less before check in date:
We will charge a one night cancellation fee per room for every booking.

If you cancel 8 days or more before check in date:
We will charge you a 5% cancellation fee for every booking.

Any cancellation policies of hotels will override the above policies. If a hotel policy is different, we will advise you via email.

To cancel a booking: Please contact us at info@kotsiou-tours.com stating all the details of your reservation.
If you amend your booking 7 days or less before check in date:
We will charge a one night amendment fee per room for every booking.
If you amend your booking 8 days or more before check in date:
We will charge you a 5% amendment fee for every booking.

Any amendment policies of hotels will override the above policies. If a hotel policy is different, we will advise you via email.
To amend a booking: Please contact us at info@kotsiou-tours.com stating all the details of your reservation.
If you have not cancelled your booking and do not check in (No Show):

If you fail to check in at a hotel, and you have not cancelled your booking with us, the hotel will impose a "no show" charge. The "no show" charge varies depending on the hotel and can be up to the total price of the booking. We will do our utmost to negotiate with the hotel to keep your "no show" charge as low as possible.